About
Growing up, I was always around computers but never considered to work with them for a living. My childhood dream was to be a commercial pilot but I found a PC game that I ended up liking and stuck with it. Becoming more experienced with computers, I discovered their potential to help people and the environment in many ways that wouldn't be practical for humans. It may be a far-fetched fantasy, but I hope one day I'll be able to advance technology further in a way to allow computers to visualize and display human thoughts so we can better understand our minds and ourselves.
IT Professional
I'm a passionate techie, primarily versed in PC support and interested in Networking and Security. I'm always open to learning new skills, especially when it will help me solve a new problem.
- Website: github.com/Samaica
- City: Queens, New York, USA
- Degree: Bachelor of Science
Technical Skills
Skills I've acquired through my college coursework, free-time, and career. Although not included below, I've also been working with Node.js, Linux, and MySQL.
Resume
Summary
Samuel Franklin
Information Technology professional seeking his path into the digital universe. Always learning and strong communicator.
- Queens, NY, 11434
- s.charles at gmail.com
Education
Bachelor of Science - Computer Science
08/2018 - 12/2020
CUNY - York College, Queens, NY
- Dean's List Honoree [Fall 2019, Spring 2020]
- Cum laude graduate
- Completed coursework in Software Development, Web Development, and Operating Systems.
Bachelor of Science - Computer Science
08/2017 - 8/2018
CUNY - City College of New York, NYC, NY
Enrolled for 1 year then transferred to York College.
Professional Experience
Computer Data Support Specialist
03/2022 - Present
Lake 5 Media Inc, New York, NY
- Perform data processing operations according to a business production schedule
- Manage and communicate network outages in a timely and effective manner
- Perform backup procedures to reduce risk of data loss
- Monitor a variety of data types across networks
- Troubleshoot and correct file, network and printer issues
- Occasional work in Data Centers
QA Intern
11/2021 - 03/2022
Kalo Technologies Inc, Long Island City, NY
- Learning and using manual testing for web applications and static websites
- Learned how to utilize GitHub for version control
Intern
09/2020 - 12/2020
Save-A-Suit, Bethel, CT
- Digitized records, and set up a local network with laptops and desktops as an IT Intern
Tutor
01/2016 - 05/2016
KJK Tutoring, Queens, NY
Tutored Elementary students from grades 1 through 4 in Mathematics and English while assisting after school teachers with planned coursework. Helped students with general information retention and tips for individual study goals.